Who am I
I'm Sierra, a senior product designer, currently designing interaction experiences at IDEO. But the honest answer starts earlier than my title.
My path into design is personal. When my father was unexpectedly paralyzed during my young adulthood, I became his full-time caregiver, and I experienced firsthand what happens when systems fail the people they are meant to serve. That experience gave me more than a perspective, it gave me the problem I have spent my career on.
What I do today
Today I lead health and AI work across IDEO's portfolio. I specialize in zero-to-one agentic AI products in regulated healthcare, designing the handoffs between AI and human care: when an AI advocate should act, when a clinician must step in, and how to earn a patient's trust in between. I have shaped a Fortune 500 insurer's five-year member experience strategy, designed the first-injection experience for GLP-1 patients grounded in research across the US and Europe, and defined interaction systems for an agentic AI device ecosystem unveiled at CES 2026.
Where I'm headed
I want to keep working on handoffs, what a system does on its own, what it hands to a person, and how the human in the middle stays informed and in control. Healthcare taught me how high those stakes get. Next, I want to bring that to any domain where trust is the product and getting it wrong costs people something real.
What I Bring
Nearly a decade of caregiving has taught me to notice what a system misses long before I ever opened a design tool. That instinct is still the center of how I work. I start with the person and the problem to shape the design outcome.
Who am I
I'm Sierra, a senior product designer, currently designing interaction experiences at IDEO. But the honest answer starts earlier than my title.
My path into design is personal. When my father was unexpectedly paralyzed during my young adulthood, I became his full-time caregiver, and I experienced firsthand what happens when systems fail the people they are meant to serve. That experience gave me more than a perspective, it gave me the problem I have spent my career on.
What I do today
Today I lead health and AI work across IDEO's portfolio. I specialize in zero-to-one agentic AI products in regulated healthcare, designing the handoffs between AI and human care: when an AI advocate should act, when a clinician must step in, and how to earn a patient's trust in between. I have shaped a Fortune 500 insurer's five-year member experience strategy, designed the first-injection experience for GLP-1 patients grounded in research across the US and Europe, and defined interaction systems for an agentic AI device ecosystem unveiled at CES 2026.
Where I'm headed
I want to keep working on handoffs, what a system does on its own, what it hands to a person, and how the human in the middle stays informed and in control. Healthcare taught me how high those stakes get. Next, I want to bring that to any domain where trust is the product and getting it wrong costs people something real.
What I Bring
Nearly a decade of caregiving has taught me to notice what a system misses long before I ever opened a design tool. That instinct is still the center of how I work. I start with the person and the problem to shape the design outcome.
What I do today
Today I lead health and AI work across IDEO's portfolio. I specialize in zero-to-one agentic AI products in regulated healthcare, designing the handoffs between AI and human care: when an AI advocate should act, when a clinician must step in, and how to earn a patient's trust in between. I have shaped a Fortune 500 insurer's five-year member experience strategy, designed the first-injection experience for GLP-1 patients grounded in research across the US and Europe, and defined interaction systems for an agentic AI device ecosystem unveiled at CES 2026.
Where I'm headed
I want to keep working on handoffs, what a system does on its own, what it hands to a person, and how the human in the middle stays informed and in control. Healthcare taught me how high those stakes get. Next, I want to bring that to any domain where trust is the product and getting it wrong costs people something real.
What I Bring
Nearly a decade of caregiving has taught me to notice what a system misses long before I ever opened a design tool. That instinct is still the center of how I work. I start with the person and the problem to shape the design outcome.