Hey, I'm
Hey, I'm
Sierra
Sierra
Interaction Designer
Interaction Designer
Born & Raised in
Born & Raised in
San Francisco
SF
SF
SF
Currently a fellow focusing in IDEO’s Health portfolio, I integrate my own lived experiences, an unwavering passion about healthcare, and practiced interaction-design craft to shape human-centered solutions for clients spanning biopharma, clinical research, and patient care.
Currently a fellow focusing in IDEO’s Health portfolio, I integrate my own lived experiences, an unwavering passion about healthcare, and practiced interaction-design craft to shape human-centered solutions for clients spanning biopharma, clinical research, and patient care.
Currently a fellow focusing in IDEO’s Health portfolio, I integrate my own lived experiences, an unwavering passion about healthcare, and practiced interaction-design craft to shape human-centered solutions for clients spanning biopharma, clinical research, and patient care.
Currently a fellow focusing in IDEO’s Health portfolio, I integrate my own lived experiences, an unwavering passion about healthcare, and practiced interaction-design craft to shape human-centered solutions for clients spanning biopharma, clinical research, and patient care.
Currently a fellow focusing in IDEO’s Health portfolio, I integrate my own lived experiences, an unwavering passion about healthcare, and practiced interaction-design craft to shape human-centered solutions for clients spanning biopharma, clinical research, and patient care.
Olivia AI
Business Development App Redesign | IDEO
Client
Tempus
Role
Interaction Designer
Year
2025
Industry
health
This speculative project was part of a business development effort at IDEO to explore how Olivia — a product within Tempus — could more effectively communicate its value to both users and stakeholders.
Olivia AI
Business Development App Redesign | Tempus x IDEO
This work aimed to strengthen Olivia’s strategic positioning within Tempus by aligning product experience with user trust and engagement.
Olivia AI
Business Development App Redesign | Tempus x IDEO
This work aimed to strengthen Olivia’s strategic positioning within Tempus by aligning product experience with user trust and engagement.
Olivia AI
Business Development App Redesign | Tempus x IDEO
This work aimed to strengthen Olivia’s strategic positioning within Tempus by aligning product experience with user trust and engagement.
Olivia AI
Business Development App Redesign | IDEO
Client
Tempus
Role
Interaction Designer
Year
2025
Industry
health
This speculative project was part of a business development effort at IDEO to explore how Olivia — a product within Tempus — could more effectively communicate its value to both users and stakeholders.
GLP-1's for People with Obesity
Technical Evolutions for Better Service Experience | IDEO
Client
NDA
Role
Interaction Designer
dESIGN RESEARCHER
Year
2025
Industry
health
This service design project was part of a broader collaboration with a billion-dollar pharmaceutical company to enhance the patient experience around a GLP-1 therapy. The work aimed to demonstrate how thoughtful service design could drive both patient satisfaction and strategic value across the company’s therapeutic portfolio.
GLP-1's for People with Obesity
Technical Evolutions for Better Service Experience | Client x IDEO
Improving how patients experience GLP-1 therapy began with reimagining the full journey of self-injection, from packaging to disposal. Working with a pharmaceutical company, we set out to make the process more intuitive, supportive, and scalable.
GLP-1's for People with Obesity
Technical Evolutions for Better Service Experience | Client x IDEO
Improving how patients experience GLP-1 therapy began with reimagining the full journey of self-injection, from packaging to disposal. Working with a pharmaceutical company, we set out to make the process more intuitive, supportive, and scalable.
GLP-1's for People with Obesity
Technical Evolutions for Better Service Experience | Client x IDEO
Improving how patients experience GLP-1 therapy began with reimagining the full journey of self-injection, from packaging to disposal. Working with a pharmaceutical company, we set out to make the process more intuitive, supportive, and scalable.
GLP-1's for People with Obesity
Technical Evolutions for Better Service Experience | IDEO
Client
NDA
Role
Interaction Designer
dESIGN RESEARCHER
Year
2025
Industry
health
This service design project was part of a broader collaboration with a billion-dollar pharmaceutical company to enhance the patient experience around a GLP-1 therapy. The work aimed to demonstrate how thoughtful service design could drive both patient satisfaction and strategic value across the company’s therapeutic portfolio.
Tracking Health and Wellness
Digital Health App UI Redesign | IDEO
Client
nda
Role
Interaction Designer
Year
2025
Industry
health DATA
In collaboration with a global healthcare analytics and clinical research company to redesign the user experience of their mobile health app. The goal was to transform an early MVP into a more intuitive and engaging product, better suited for general consumer use while supporting clinical trials through connected biometrics.
Tracking Health & Wellness
Digital Health App UI Redesign | Client x IDEO
This project was a six-week collaboration with a leading global health technology company aiming to evolve their MVP iOS app into a more intuitive, engaging, and user-friendly tool for clinical trial participants.
Tracking Health & Wellness
Digital Health App UI Redesign | Client x IDEO
This project was a six-week collaboration with a leading global health technology company aiming to evolve their MVP iOS app into a more intuitive, engaging, and user-friendly tool for clinical trial participants.
Tracking Health & Wellness
Digital Health App UI Redesign | Client x IDEO
This project was a six-week collaboration with a leading global health technology company aiming to evolve their MVP iOS app into a more intuitive, engaging, and user-friendly tool for clinical trial participants.
Tracking Health and Wellness
Digital Health App UI Redesign | IDEO
Client
nda
Role
Interaction Designer
Year
2025
Industry
health DATA
In collaboration with a global healthcare analytics and clinical research company to redesign the user experience of their mobile health app. The goal was to transform an early MVP into a more intuitive and engaging product, better suited for general consumer use while supporting clinical trials through connected biometrics.
Designing the Next Frontier of Human-AI Interaction
Speculative Service and Product Vision | IDEO
Client
NDA
Role
Interaction Designer
Year
2025
Industry
Artificial intelligence
This speculative service design project was part of an early-phase collaboration with a global technology leader to envision new device experiences for the AI-agentic era. Our work aimed to define interaction paradigms and physical form factors that could shape the future of computing over the next five years.
Designing the Next Frontier of Human-AI Interaction
Speculative Service and Product Vision | Client x IDEO
This speculative service design project was part of an early-phase collaboration with a global technology leader to envision new device experiences for the AI-agentic era.
Designing the Next Frontier of Human-AI Interaction
Speculative Service and Product Vision | Client x IDEO
This speculative service design project was part of an early-phase collaboration with a global technology leader to envision new device experiences for the AI-agentic era.
Designing the Next Frontier of Human-AI Interaction
Speculative Service and Product Vision | Client x IDEO
This speculative service design project was part of an early-phase collaboration with a global technology leader to envision new device experiences for the AI-agentic era.
Designing the Next Frontier of Human-AI Interaction
Speculative Service and Product Vision | IDEO
Client
NDA
Role
Interaction Designer
Year
2025
Industry
Artificial intelligence
This speculative service design project was part of an early-phase collaboration with a global technology leader to envision new device experiences for the AI-agentic era. Our work aimed to define interaction paradigms and physical form factors that could shape the future of computing over the next five years.
Experience
Experience
Experience
Experience
Interaction Design Fellow
IDEO
Oct 24 - Present
Turned 30+ hours of human-centered research into strategy: Ran interviews, diary studies, card-sorting, persona creation, and journey mapping, then co-created with patients and clinicians to distill opportunity frameworks that steered a Fortune Global 500 pharmaceutical company’s next-gen therapy ecosystem for GLP-1's.
Turned health data into product direction: Partnered with data engineers to translate real-world health-data streams into service blueprints, digital concepts, and a phased go-to-market roadmap.
Delivered actionable app audits: Conducted end-to-end UX and accessibility audits across multiple digital therapeutics, prioritizing improvements that informed near-term product sprints and long-term feature backlogs.
Business development in digital health: Shaped story-driven proposals and pitch narratives that unlocked new strategic engagements with pharmaceutical and health-tech partners.
Authored thought leadership: Published a widely shared article on IDEO’s Thinking page, spotlighting human-centered design approaches in chronic-condition care.
Interaction Design Fellow
IDEO
2024 - Present
Interaction Design Fellow
IDEO
2024 - Present
Interaction Design Fellow
IDEO
2024 - Present
Virtual Reality Research Assistant
SFSU x UCSC
Jan 23 - May 23
Virtual Reality Research Assistant
SFSU x UCSC
Jan 23 - May 23
Virtual Reality Research Assistant
SFSU x UCSC
Jan 23 - May 23
Virtual Reality Research Assistant
SFSU x UCSC
Jan 23 - May 23
Web Assistant
SFSU Health and Wellness Promotion
Aug 22 - May 23
Web Assistant
SFSU Health and Wellness Promotion
Aug 22 - May 23
Web Assistant
SFSU Health and Wellness Promotion
Aug 22 - May 23
Web Assistant
SFSU Health and Wellness Promotion
Aug 22 - May 23
Lead UX Designer
NXSTEP
Sep 22 - Jan 23
Lead UX Designer
NXSTEP
Sep 22 - Jan 23
Lead UX Designer
NXSTEP
Sep 22 - Jan 23
Lead UX Designer
NXSTEP
Sep 22 - Jan 23
Education
Education
Education
Education
San Francisco State University
San Francisco State University
San Francisco State University
San Francisco State University
San Francisco State University
Bachelors of Science, Visual Communication Design
Bachelors of Science, Visual Communication Design
Bachelors of Science, Visual Communication Design
Bachelors of Science, Visual Communication Design
GPA: 3.8 (Dean's List)
GPA: 3.8 (Dean's List)
GPA: 3.8 (Dean's List)
GPA: 3.8 (Dean's List)
Forensics Debate Team
Forensics Debate Team
Forensics Debate Team
Forensics Debate Team
City College of San Francisco
City College of San Francisco
City College of San Francisco
City College of San Francisco
Associates in Science, Social and Behavioral Sciences
Associates in Science, Social and Behavioral Sciences
Associates in Science, Social and Behavioral Sciences
Associates in Science, Social and Behavioral Sciences
Associates in Arts, Communication Studies
Associates in Arts, Communication Studies
Associates in Arts, Communication Studies
Associates in Arts, Communication Studies
Track and Field
Track and Field
Track and Field
Track and Field
Want to chat?
Sierra Hillman ©2025
Want to chat?
Sierra Hillman ©2025
Want to chat?
Sierra Hillman ©2025
Want to chat?
Sierra Hillman ©2025
Want to chat?
Sierra Hillman ©2025